Hangzhou: West Lake Paradise & Tea Soul | CoraTravels

Hangzhou: West Lake Paradise & Tea Soul

Hangzhou, China

What locals say

The Er Suffix Obsession: Hangzhou dialect adds 'er' sounds to random words that confuse even neighboring Shanghainese - chopsticks become kuai'er, plates become po'er, but bowls inexplicably stay wozai. Locals joke you need a decoder ring for proper Hangzhouhua. Laid-Back Reputation: Among Chinese, Hangzhou-ites have a reputation for lacking drive - but locals say outsiders don't understand the true Hangzhou mindset where the city's natural beauty teaches everyone to view life with calm and peace. The pace runs slower than Shanghai, which some find refreshing and others find maddening. Tea House Closing Time: Real teahouses close by 7 PM - anything open later is targeting tourists. Locals drink their best tea after lunch, never in the evening. West Lake Weather Worship: Locals obsessively check weather apps for the perfect West Lake day - misty mornings are actually preferred over sunny afternoons for that classic Chinese painting aesthetic. Plum Rain Season Preparation: June to early July brings continuous rainfall called meiyu (plum rain) because it coincides with plum ripening. Locals carry umbrellas year-round and judge tourists who don't. 24-Hour Spa Culture: Hangzhou isn't known for nightlife, but 24-hour spas are incredibly popular - locals spend entire evenings bathing, eating, and sleeping in these facilities rather than going to bars.

Traditions & events

Dragon Well Tea Festival (April-May): Hosted by Dragon Well Village, locals participate in tea picking, tea drinking ceremonies, and countryside walks through terraced fields. The first pick of the year (late March/early April) commands the highest prices and creates genuine excitement among tea connoisseurs. West Lake Lotus Festival (July-August): At Qu Yuan Feng He scenic spot, locals view lotus flowers, pick lotus seed pods, shell seeds, watch folk drama performances, and attend lotus exhibitions - a summer tradition tied to Buddhist symbolism. West Lake Osmanthus Festival (September-October): Since osmanthus is Hangzhou's city flower, the government sponsors this fragrant celebration at Man Long Gui Yu Park and Hangzhou Arboretum. Locals appreciate the sweet-smelling blooms and eat osmanthus-flavored treats - mooncakes, wine, and pastries. Qiantang River Tidal Bore Festival (18th day of 8th lunar month, usually September): Thousands gather to witness one of the world's largest tidal bores surge several meters high. This natural phenomenon draws visitors from across China who view it as almost spiritual.

Annual highlights

Chinese New Year Bell Tolling (New Year's Eve): Locals gather at Lingyin Temple and Pagoda of Six Harmonies to strike the bell 108 times, praying for peace, health, and happiness. This tradition draws both Chinese and foreign visitors seeking an authentic celebration. Longjing Tea Opening Festival (Late March/April): Celebrates the first tea harvest with picking ceremonies, tea-making demonstrations, and games. Tea prices peak during this period - pre-Qingming (before April 5th) tea fetches premium prices. Qiantang River Tidal Bore (18th day of 8th lunar month): The world's largest tidal bore where waves surge several meters high. Best viewing spots along the river fill with tens of thousands. Locals treat this as a quasi-spiritual spectacle demonstrating nature's power. Mid-Autumn Festival (15th day of 8th lunar month): West Lake's Three Ponds Mirroring the Moon becomes the prime location for moon appreciation. Families gather with mooncakes while boats light candles inside the stone pagodas, creating legendary reflections. Impression West Lake Show Season (April-October): Nightly performances on the lake surface itself, created by Zhang Yimou. While touristy, locals consider it a worthy spectacle - dancers perform on a stage just 3cm below the water's surface with elaborate lighting.

Food & drinks

Longjing Shrimp (龙井虾仁) at Lou Wai Lou: Tender river shrimp stir-fried with fragrant Longjing tea leaves - ¥128-168 per serving at the famous lakeside restaurant founded in 1848. Locals consider this dish the perfect marriage of Hangzhou's two treasures. The shrimp's sweetness enhanced by tea's grassy notes creates something uniquely local. Dongpo Pork (东坡肉): Thick cubes of pork belly braised for hours in Shaoxing wine, soy sauce, and sugar until the fat turns silky and translucent. Named after poet Su Dongpo who served as Hangzhou's magistrate. Locals debate which restaurant prepares it best - Tian Xiang Lou (founded 1927) is a strong contender at ¥68-88 per serving. West Lake Fish in Vinegar Gravy: Lou Wai Lou's signature - grass carp with vibrant red color, tender meat, and sweet-sour flavor with subtle crab notes. Locals order this for special occasions and to impress visitors. ¥98-138 per fish. For another perspective on Chinese culinary traditions, explore Chengdu, where fiery Sichuan cuisine offers a completely different flavor profile. Beggar's Chicken (叫花鸡): Chicken wrapped in lotus leaves and clay, then baked until incredibly tender. Legend says a beggar invented it from necessity - now it's a delicacy requiring 6-hour advance ordering at traditional restaurants. ¥168-268 per whole chicken. Green Tea Restaurant Experience: This beloved local chain near West Lake serves fusion Hangzhou cuisine at reasonable prices (¥60-100 per person). The Green Tea Roast Chicken is famous, but locals recommend going for weekday lunch to avoid hour-long weekend waits.

Cultural insights

Saudade of the East: Hangzhou cultivates a uniquely contemplative atmosphere - the city's natural beauty has historically attracted poets, philosophers, and scholars seeking retreat from political chaos. This legacy shapes local values around appreciation of beauty over material success. Tech Meets Tradition: As Alibaba's headquarters, Hangzhou blends ancient tea culture with cutting-edge technology. Young entrepreneurs discuss AI in teahouses, and coffee shops host informal tech meetups. This creates an unusual culture where startup hustle coexists with laid-back lifestyle appreciation - a stark contrast to the relentless pace of nearby Shanghai. Northern Influence on Southern Soil: The Southern Song Dynasty's relocation here in 1127 brought Northern Chinese refugees who transformed local dialect and customs. Locals acknowledge this hybrid identity - Wu dialect with Mandarin influence, Southern geography with Northern cultural refinement. Face and Modesty: Like elsewhere in China, saving face matters deeply. Self-deprecating humor is appreciated while direct criticism embarrasses everyone. Locals prefer indirect communication and often say 'maybe' when they mean 'no.' Hosting Culture: Hangzhou residents are famously hospitable and will pour tea continuously while chatting. Refusing offered tea is considered rude - accept gracefully even if you've had enough.

Useful phrases

Essential Phrases:

  • "Ni hao" (nee-how) = hello - standard greeting everywhere
  • "Xie xie" (shyeh-shyeh) = thank you - locals appreciate any attempt
  • "Bu yao" (boo-yow) = don't want/no thanks - essential for persistent vendors
  • "Duo shao qian?" (dwoh-shaow chyen) = how much money? - crucial for shopping

Tea Vocabulary:

  • "Longjing" (long-jing) = Dragon Well - say this and locals know you've done research
  • "Cha" (chah) = tea - you'll hear this constantly
  • "Hao he" (how-huh) = tastes good - compliment for tea

Local Dialect Flavor:

  • Adding "er" suffix shows you know Hangzhou dialect exists - locals will be amused
  • "Dao Xihu bian dangdang'er" = taking a stroll around West Lake (local expression)

Navigation Words:

  • "Xihu" (shee-hoo) = West Lake - most important location
  • "Ditie" (dee-tyeh) = metro/subway
  • "Zuo" (zwoh) = left; "You" (yo) = right

Restaurant Phrases:

  • "Mai dan" (my-dahn) = check please
  • "Hen hao chi" (hun how-chih) = very delicious
  • "Wo shi su shi zhe" (woh-shih soo-shih-juh) = I'm vegetarian

Getting around

Metro System:

  • 12 lines covering 516 km with 268 stations - one of China's most extensive
  • Fares: ¥2-9 based on distance
  • Operating hours: 6:00 AM-11:00 PM (extended to midnight on holidays)
  • Day pass: ¥15 for 24 hours; 3-day pass: ¥40 for 72 hours
  • Alipay QR code payment works - search 'Hangzhou Metro' in app
  • Children under 1.3m ride free with adult

Public Buses:

  • ¥1-3 per journey depending on route and air conditioning
  • Discount with Alipay/WeChat Pay or transportation card
  • Most routes run 6:00 AM-10:00 PM
  • Exact change required for cash; no change given

Taxis & Didi:

  • Flag-down fare: ¥11 for first 3km
  • ¥2.5/km for 3-10km; ¥3.75/km beyond 10km
  • Waiting time: ¥2.5 per 4 minutes
  • Didi (Chinese Uber) is widely used and often cheaper
  • Airport to city center: approximately ¥150

Shared Bikes:

  • HelloBike and Meituan bikes everywhere - ¥1.5 per 15 minutes
  • Perfect for West Lake cycling - dedicated paths circle the lake
  • Scan QR code with Alipay; deposit usually required for foreigners
  • Locals' preferred transport for short distances

Pricing guide

Food & Drinks:

  • Street food/snacks: ¥5-20 per item
  • Local restaurant meal: ¥40-80 per person
  • Upscale restaurant (Lou Wai Lou): ¥150-300 per person
  • Coffee: ¥25-45 at Western-style cafes; ¥15-25 at local chains
  • Longjing tea service: ¥50-150 at teahouses
  • Beer: ¥8-15 at convenience stores; ¥30-50 at bars

Groceries:

  • Weekly shop for two: ¥400-800
  • Local vegetables: ¥3-10 per bunch
  • Fresh fish: ¥30-80 per kg
  • Quality Longjing tea: ¥200-800 per 100g depending on grade
  • Imported goods cost 2-3x local equivalents

Activities & Transport:

  • Lingyin Temple: ¥75 (includes Feilai Peak)
  • Xixi Wetland: ¥145 entry + ¥60 boat ride
  • West Lake boat: ¥55-150 depending on boat type
  • Impression West Lake show: ¥300-680
  • Metro day pass: ¥15
  • Shared bike: ¥1.5 per 15 minutes

Accommodation:

  • Hostel dorm: ¥20-60/night
  • Hostel private room: ¥80-150/night
  • Budget hotel: ¥150-300/night
  • Mid-range hotel: ¥400-800/night
  • Luxury hotel (Four Seasons): ¥2,500-5,000+/night
  • Monthly apartment rental: ¥3,000-8,000

Weather & packing

Year-Round Basics:

  • Subtropical monsoon climate with four distinct seasons
  • Average annual temperature: 17°C (62°F)
  • Humidity averages 76% - prepare for dampness
  • Umbrella essential year-round; rain is unpredictable
  • Comfortable walking shoes mandatory for cobblestone paths and temple stairs

Spring (March-May): 10-25°C

  • Best season for visiting - mild and comfortable
  • Pack layers: sweaters, light jackets, windbreakers
  • Cherry blossoms in March, tea harvest in April
  • Occasional rain; waterproof jacket recommended

Summer (June-August): 27-35°C

  • Hot and extremely humid; locals avoid midday sun entirely
  • Plum rain season (mid-June to early July): continuous rain, high humidity
  • Typhoon risk in August-September
  • Light cotton clothing, sun protection, and constant hydration essential
  • Pack light sweater for aggressive air conditioning indoors

Autumn (September-November): 15-25°C

  • Short but spectacular - best weather of the year
  • Osmanthus fragrance fills the air in September-October
  • Light layers, sweaters, light jackets
  • Clearer skies make this peak photography season

Winter (December-February): 4-10°C

  • Cold but rarely freezing; no central heating in most buildings
  • Locals layer heavily; down jackets, thermal underwear common
  • Occasionally snows - rare but beautiful on West Lake
  • Low season means fewer crowds and better prices

Community vibe

Morning Exercise Culture:

  • West Lake causeways fill with tai chi practitioners, dancers, and joggers at dawn
  • Public squares host group dancing to blaring music - visitors can join
  • Badminton in parks (bring your own racket) welcomes all skill levels
  • Swimming in designated West Lake areas (summer only) popular with older locals

Tech Community Events:

  • Coworking spaces (WeWork, local alternatives) host meetups and hackathons
  • Cloud Town innovation district welcomes casual visitors to rooftop walks
  • English corners still exist at universities - practice Mandarin while helping locals practice English
  • Alibaba campus tours occasionally available for tech enthusiasts

Cultural Classes:

  • Tea ceremony workshops at China National Tea Museum (near Longjing)
  • Calligraphy and painting classes at cultural centers
  • Traditional craft workshops on Hefang Street (fan-making, silk embroidery)
  • Prices: ¥100-300 for half-day experiences

Volunteer Opportunities:

  • Teaching English informally welcomed at community centers
  • Environmental cleanups occasionally organized around West Lake
  • Temple volunteering possible for longer-term visitors

Language Exchange:

  • University areas (Zhejiang University, China Academy of Art) have active exchange communities
  • WeChat groups coordinate regular meetups
  • Coffee shops near campuses are informal practice grounds

Unique experiences

Dawn Boat Ride on West Lake: Rent a traditional wooden boat at 6 AM before crowds arrive - ¥150-200 per hour for private hire. The misty morning light creates the classic Chinese landscape painting effect that inspired centuries of poetry. Glide past Broken Bridge, Three Pools Mirroring the Moon, and historic pagodas in near-solitude - all part of the UNESCO World Heritage-listed cultural landscape that has influenced garden design across Asia. Longjing Village Tea Pilgrimage: Visit the Eighteen Imperial Tea Bushes where emperors' tea was sourced, then continue to Meijiawu Tea Village where locals invite you into their homes for tea ceremonies. Pick tea leaves yourself in April, learn proper brewing techniques, and purchase directly from farmers - ¥200-800 for quality Longjing depending on grade. Impression West Lake Night Show: Zhang Yimou's spectacular production uses the lake itself as a stage with performers dancing on water, accompanied by synchronized lighting and music through personal fragrance devices that change scent with each scene. ¥300-680 for tickets, runs April-October at 7:45 PM. Xixi Wetland Slow Boat: China's first national wetland park offers traditional wooden punts through reed marshes and persimmon groves - ¥145 entry plus ¥60 for boat. Locals escape here for genuine tranquility, especially autumn when persimmons turn orange. Lingyin Temple Dawn Chanting: Arrive at 4:30 AM to observe morning Buddhist ceremonies. The experience is deeply atmospheric - incense smoke, chanting monks, and devoted pilgrims in near-darkness. Respectful visitors may observe from designated areas.

Local markets

China Silk City (中国丝绸城):

  • China's largest silk wholesale and retail market with 600+ vendors
  • Silk fabrics, scarves, clothing, ties - quality varies enormously
  • Locals know to test authenticity: real silk burns to ash, synthetic melts
  • Bargaining essential; prices can drop 30-50% from initial ask
  • Near Fengqi Road Metro Station; weekday mornings less crowded

Hefang Street (河坊街):

  • Historic pedestrian street with Ming/Qing dynasty architecture
  • Zhang Xiaoquan Scissors (300+ year heritage) at No. 203-205
  • Wang Xing Ji Fans (imperial tribute since 1875)
  • Tourist-oriented pricing but genuine cultural products available
  • Best visited late afternoon when street performers appear

Meijiawu Tea Village:

  • Direct-from-farmer Longjing tea shopping
  • Locals buy here for authentic quality; tourists often overpay
  • Taste before buying - farmers offer free samples
  • Pre-Qingming (before April 5) tea commands premium prices

Wulin Night Market:

  • Local snack heaven near Wulin Square
  • Street food: grilled skewers, stinky tofu, xiaolongbao, fruit
  • Prices: ¥5-30 per snack
  • Peak activity 6-10 PM; locals bring families

Supermarket Tips:

  • Freshippo (Alibaba's chain) and Ole' for imported goods
  • Local chains (Lianhua, Century Mart) much cheaper for basics
  • Evening discounts on prepared foods after 7 PM

Relax like a local

Bai Causeway Dawn Walk:

  • The causeway Bai Juyi built 1,200 years ago is best at sunrise
  • Locals jog, practice tai chi, walk dogs starting around 5:30 AM
  • Tourists don't arrive until 9 AM, leaving golden hours peaceful
  • Cherry blossoms in March, lotus views in summer

Precious Stone Hill Sunset:

  • Locals hike up for panoramic West Lake views at golden hour
  • The Baochu Pagoda silhouette against sunset is iconic
  • Bring snacks and drinks - locals make an evening of it
  • Less crowded than Leifeng Pagoda's paid observation deck

Xixi Wetland Hidden Trails:

  • Beyond the main boat routes, walking paths wind through persimmon groves
  • Autumn colors (October-November) draw local photographers
  • Locals picnic along waterways, escaping urban density
  • Best visited on weekdays to avoid weekend family crowds

Meijiawu Village Teahouse Terraces:

  • Family-run teahouses overlooking tea plantations
  • Locals spend entire afternoons here during harvest season
  • ¥50-100 for tea service with unlimited hot water refills
  • The views alone justify the journey from downtown

Hubin Road Pedestrian Street Evening Stroll:

  • West Lake's eastern shore transforms at dusk with illuminated buildings
  • Locals window-shop, people-watch, and enjoy the cooler evening air
  • Street musicians sometimes perform - quality varies wildly

Where locals hang out

Chaguan (茶馆) - Tea Houses:

  • Traditional tea houses where locals spend hours over multiple steepings
  • Price varies wildly: ¥30-50 for basic places, ¥100-300 for premium experiences
  • Proper etiquette: pour for others before yourself, tap table to say thanks
  • Best ones near Longjing Village and around West Lake's quieter shores

Qinghefang Old Street Shops:

  • Heritage brand stores selling scissors, fans, silk, and tea
  • Mix of tourist trap and genuine cultural preservation
  • Locals shop here for gifts, not personal use, but appreciate the historical significance

24-Hour Spas/Bathhouses:

  • Multi-floor facilities with bathing areas, saunas, restaurants, and sleeping rooms
  • Locals spend entire evenings here - more social club than hygiene facility
  • Entry ¥80-150 includes use of all facilities; food and drinks extra
  • Common for business meetings and family outings alike

Jazz Clubs:

  • JZ Club and Huanglou Jazz Bar represent Hangzhou's limited but quality nightlife
  • Live music attracts young professionals and creative types
  • More refined atmosphere than Shanghai's party scene

Tech-Era Coffee Shops:

  • New breed of cafes where tech workers hold informal meetings and cowork
  • Spaces like Cloud Town feature rooftop access for walking and socializing
  • Represents Hangzhou's evolution beyond traditional tea culture

Local humor

The Laid-Back Stereotype:

  • Chinese from other cities joke that Hangzhou locals lack ambition because the scenery is too beautiful to leave
  • Locals lean into this: 'Why work overtime when West Lake exists?'
  • Self-deprecating humor about choosing quality of life over Shanghai salaries

Er-Suffix Mockery:

  • Neighboring Shanghainese and Shaoxing residents joke: 'To speak Hangzhou dialect, just add er to everything'
  • Locals find this both annoying and amusing, sometimes exaggerating the suffix around outsiders

Tech Bro Contradictions:

  • Jokes about Alibaba engineers discussing blockchain in ancient teahouses
  • 'Hangzhou: where your AI startup's office view includes a 1,000-year-old pagoda'
  • The juxtaposition of cutting-edge tech and traditional culture creates endless material

Cold Jokes (冷笑话):

  • Chinese 'cold jokes' are intentionally bad puns delivered deadpan
  • Getting groans rather than laughs is the goal - think dad jokes but culturally normalized
  • Locals appreciate the awkwardness; foreigners often miss the anti-humor humor

Weather Complaints as Bonding:

  • Plum rain season creates shared misery - locals bond over umbrella failures and humidity hair
  • Summer heat complaints unite everyone: 'Hangzhou summers prove hell exists'

Cultural figures

Su Shi (Su Dongpo):

  • Song Dynasty poet-magistrate who governed Hangzhou and improved West Lake irrigation
  • The causeway bearing his name (Su Causeway) remains a beloved landmark
  • Dongpo Pork was allegedly his creation - every local knows this story
  • His poetry about West Lake defines how Chinese imagine the city

Bai Juyi:

  • Tang Dynasty poet who also served as Hangzhou's governor
  • Built Bai Causeway across West Lake, still standing today
  • Locals quote his verse: "I cannot leave Hangzhou" - the sentiment persists

Jack Ma:

  • Born in Hangzhou, transformed from English teacher to Alibaba founder
  • Locals claim him as hometown hero despite his international status
  • His success story inspires Hangzhou's tech ambitions
  • The Alibaba campus in Xixi is a source of civic pride

Su Xiaoxiao:

  • Legendary courtesan who lived 1,500 years ago and died at 19
  • Her tomb beside West Lake attracts poets and romantics
  • Represents the city's association with beauty, tragedy, and artistic temperament
  • Countless poems written about her through the centuries

Sports & teams

Zhejiang Greentown FC:

  • Hangzhou's professional football team competes in the Chinese Super League
  • Home matches at Huanglong Stadium (51,000 capacity) in Xihu District
  • Founded 1998 with backing from Greentown China Holdings and Zhejiang Energy Group
  • Locals follow matches at sports bars around Wulin Square, though football passion runs less intense than in northern Chinese cities

Tai Chi at West Lake:

  • Dawn gatherings along Su Causeway and Bai Causeway
  • Elderly locals practice daily starting around 5:30 AM
  • Visitors can join informally - practitioners generally welcome observers
  • Peak participation Saturdays and Sundays

Dragon Boat Racing:

  • Duanwu Festival (June) brings competitive races on West Lake
  • Local companies sponsor teams, creating inter-office rivalries
  • Spectators line the banks with picnics

Hiking Culture:

  • Locals hike trails around West Lake and into tea plantation hills
  • Popular routes: Lingyin Temple to Longjing Village, Precious Stone Hill at sunrise
  • Weekend hiking groups coordinate via WeChat - foreigners occasionally welcomed

Try if you dare

Longjing Tea in Everything:

  • Tea leaves stir-fried with shrimp, embedded in pastries, infused into ice cream
  • Locals put Longjing in dishes that would horrify tea purists elsewhere
  • Green Tea Restaurant serves 'Green Tea Roast Chicken' - tea-marinated and beloved

Osmanthus Sweet Overload:

  • Osmanthus-flavored rice wine, lotus root stuffed with glutinous rice and drizzled with osmanthus honey
  • Osmanthus cakes, osmanthus tea, osmanthus everything during autumn festival
  • The sweet floral flavor permeates September cuisine in ways Westerners find excessive

Beggar's Chicken Ritual:

  • Whole chicken wrapped in lotus leaves, encased in mud/clay, baked for hours
  • You crack open the clay shell at the table - theatrical and primal
  • Requires advance ordering (6+ hours) which locals see as adding anticipation

West Lake Water Shield Soup:

  • Delicate freshwater plant from West Lake in thin broth
  • Locals eat this believing it has cooling properties in summer
  • Texture is gelatinous and slippery - an acquired taste for most foreigners

Sticky Rice Lotus Root:

  • Lotus root segments stuffed with glutinous rice, braised in sugar, sliced and served cold
  • Street food vendors sell this as dessert or snack
  • Locals eat it year-round, especially during Mid-Autumn Festival

Religion & customs

Lingyin Temple (Temple of Soul's Retreat): One of China's ten most significant Chan Buddhist temples, founded in 328 AD by Indian monk Huili. At its peak, 3,000 monks lived here across 72 halls. Today it remains wealthy and active - former leader Deng Xiaoping was a regular pilgrim. Entry costs ¥75 (includes Feilai Peak scenic area). Feilai Peak (Flying Peak): Legend holds this limestone peak flew overnight from India to demonstrate Buddhist omnipotence. Over 300 Buddhist rock carvings dot the caves, including the famous 'Laughing Buddha' whose belly visitors touch for luck. Temple Etiquette: Remove hats indoors, don't point at Buddha statues with feet or single fingers, walk clockwise around sacred objects, and maintain silence during ceremonies. Morning chanting sessions at 4:30 AM welcome respectful observers. Laba Porridge Tradition: Lingyin Temple has distributed free Laba Porridge for over a thousand years during the Laba Festival (8th day of 12th lunar month). Locals line up before dawn for this act of Buddhist charity. Secular Buddhism: Most Hangzhou residents are culturally Buddhist rather than devoutly religious - they visit temples during festivals, burn incense for luck, but don't practice daily. The temples serve as much as cultural heritage sites as active religious centers.

Shopping notes

Payment Methods:

  • Alipay and WeChat Pay dominate - cash increasingly rare
  • Foreign credit cards accepted at major hotels and international chains only
  • International visitors can link foreign cards to Alipay (setup required)
  • ATMs at Bank of China and ICBC accept foreign cards

Bargaining Culture:

  • Fixed prices in department stores, chain shops, and restaurants
  • Expected at Hefang Street tourist stalls - start at 50% of asking price
  • Silk City allows negotiation - persistence pays
  • Tea vendors expect bargaining; quality varies wildly so know your grades

Shopping Hours:

  • Department stores: 10:00 AM-10:00 PM
  • Small shops: 9:00 AM-9:00 PM
  • Silk City: 9:00 AM-6:00 PM
  • Hefang Street: 9:00 AM-10:00 PM (busiest evenings and weekends)
  • Convenience stores: 24/7 (7-Eleven, FamilyMart, local chains)

Tax & Receipts:

  • VAT included in all prices
  • Tax refund available for tourists on purchases over ¥500 with receipts
  • Always request fapiao (official receipt) for expensive items
  • Counterfeit goods common at markets - buyer beware

Language basics

Absolute Essentials:

  • "Ni hao" (nee-how) = hello
  • "Xie xie" (shyeh-shyeh) = thank you
  • "Bu keqi" (boo kuh-chee) = you're welcome
  • "Dui bu qi" (dway boo chee) = sorry
  • "Shi" (shih) = yes; "Bu shi" (boo shih) = no
  • "Ting bu dong" (ting boo dong) = I don't understand
  • "Hui shuo Yingyu ma?" (hway shwoh ying-yoo mah) = Do you speak English?

Daily Greetings:

  • "Zao shang hao" (zow shahng how) = good morning
  • "Wan shang hao" (wahn shahng how) = good evening
  • "Wan an" (wahn ahn) = good night
  • "Zai jian" (zye jyen) = goodbye
  • "Ni chi le ma?" (nee chih luh mah) = Have you eaten? (common greeting)

Numbers (Essential for Shopping):

  • "Yi, er, san" (ee, ar, sahn) = one, two, three
  • "Si, wu, liu" (sih, woo, lyoh) = four, five, six
  • "Qi, ba, jiu, shi" (chee, bah, jyoh, shih) = seven, eight, nine, ten
  • "Duo shao qian?" (dwoh shaow chyen) = How much?
  • "Tai gui le" (tie gway luh) = Too expensive

Food & Dining:

  • "Hao chi" (how chih) = delicious
  • "Mai dan" (my dahn) = bill please
  • "Bu la" (boo lah) = not spicy
  • "Wo chi su" (woh chih soo) = I'm vegetarian
  • "Zhe ge" (juh guh) = this one (while pointing)

Souvenirs locals buy

Authentic Local Products:

  • Longjing Tea: Pre-Qingming (April) grade ¥400-800/100g; later harvest ¥100-300/100g
  • Zhang Xiaoquan Scissors: Heritage brand since 1628, ¥50-300 depending on type
  • Wang Xing Ji Fans: Sandalwood and paper fans, ¥30-500 for handcrafted pieces
  • West Lake Silk Umbrellas: Traditional oil-paper design, ¥80-200
  • Tianzhu Chopsticks: Locally made bamboo chopsticks, ¥20-100 for gift sets

Handcrafted Items:

  • Silk scarves and fabric from Silk City: ¥50-500 depending on quality
  • Traditional ink paintings of West Lake: ¥100-1000+ for originals
  • Seal carving from Xiling Seal Art Society: Custom seals from ¥200
  • Ceramic tea sets: ¥100-500 for quality pieces

Edible Souvenirs:

  • Longjing Tea: The definitive Hangzhou gift - buy from Meijiawu village for authenticity
  • Osmanthus products: Wine, dried flowers, honey - ¥30-100
  • Lotus root powder: Traditional health food, ¥40-80 per box
  • Hangzhou-style preserved meats: ¥50-150 gift boxes

Where Locals Actually Shop:

  • Meijiawu Village for tea (avoid tourist shops near temples)
  • Silk City for fabric (not Hefang Street tourist stalls)
  • Zhang Xiaoquan flagship store on Hefang Street for authentic scissors
  • Supermarket tea sections for everyday-grade Longjing at honest prices
  • Avoid: Random temple vendors, aggressive touts, 'ancient' anything in tourist zones

Family travel tips

Chinese Family Culture in Hangzhou:

  • Multi-generational family outings are the norm - grandparents actively participate in child-rearing
  • Sunday family traditions often involve West Lake walks, park picnics, and restaurant gatherings
  • Children are doted upon; expect strangers to coo over foreign children
  • Family hierarchy respected - eldest served first at meals, decisions deferred to elders

Kid-Friendly Infrastructure:

  • West Lake bicycle rentals have child seats and family bikes available
  • Metro stations have elevators; stroller-friendly but crowded during rush hours
  • HelloBike app offers child seat rentals
  • Public restrooms in tourist areas generally have changing facilities
  • High chairs available at most restaurants (request 'ertong yi zi')

Top Family Activities:

  • Hangzhou Songcheng Park: Song Dynasty theme park with children's areas and water park
  • Hangzhou Zoo: Pandas, tigers, elephants - not huge but diverse
  • Xixi Wetland Park: Boat rides through marshes (watch children near water)
  • Hangzhou Botanical Garden: Huge grounds for running, Han Meilin Museum has kid-friendly art
  • Meijiawu Tea Plantation: Children can pick tea leaves and participate in tea-making

Safety Considerations:

  • Xixi Wetland has narrow bridges and low fences - constant supervision needed
  • West Lake crowded on weekends - hold hands in crowds
  • Traffic enforcement lax - teach children to watch for scooters on sidewalks
  • Air quality varies seasonally - check AQI during summer

Practical Tips:

  • Pack familiar snacks - local flavors may challenge picky eaters
  • Visit West Lake at dawn to beat crowds and have bridges to yourselves
  • Didi can accommodate child seats if requested in advance
  • Most attractions offer free entry for children under 1.2m/1.3m